ONSEN & SHIATSU RITUAL
Allow: 2 hours
Cost: $330 / Person
Experience a blissful and revitalizing 2-hour ritual that combines the art of Japanese-style bathing with a soothing Shiatsu massage, providing the perfect opportunity to relax and rejuvenate together.
Your journey begins with a luxurious soak in our bath infused with Japanese Onsen mineral salts, carefully chosen to ease tired muscles and soothe your senses. While you immerse yourself in the warm, therapeutic waters, fully immersing yourself in the serene atmosphere of our exclusive luxury spa room.
Following your private Onsen bath, you’ll be treated to a deeply relaxing and invigorating Japanese Shiatsu massage. Our highly skilled therapists will employ traditional Shiatsu techniques to release tension and harmonize your body and mind, leaving you feeling refreshed and revitalized.
Your package includes dedicated time for your private Onsen bath and a 90-minute Japanese Shiatsu massage, or you may choose from our selection of available massage styles. Throughout your experience, you’ll have exclusive access to our opulent spa room, ensuring a tranquil and harmonious environment.
Embark on a journey into the peaceful world of Japanese-style bathing and discover the rejuvenating benefits of Shiatsu massage as you unwind in our serene spa setting.
*Please note that this package is not suitable for individuals who are pregnant.
Would you like to book online?
Would you like a Gift Voucher?
Any questions?
How to book with your guest online?
To book online with friends or family,
follow these simple steps:
- Click the ‘Book Online’ button on this page.
- Choose your preferred service and duration from the list, then click ‘Book Now’.
- A small window will appear. In this window, you’ll find a section labeled ‘Add more people’. Click on it to specify the number of people you’d like to book for.
*If you intend to book for two or more individuals, each requiring different treatments, please book separately for each person under their names, phone number, and email address. Additionally, please make separate deposits for each booking. Then leave a note to mention this person is your guest and request a same room.
ONLINE BOOKING FAQ
Unfortunately our online booking system does not provide an option to input your voucher code and requires online deposit. If you’re comfortable with making a temporary deposit to secure the booking, please proceed and bring your voucher with you on the day of your visit. Rest assured, we will promptly process a refund for your deposit. Alternatively, you may also reach out to us via phone or email to make alternative arrangements with your voucher code.
CANCELLATION & RESCHEDULING
We understand that schedules do change, however we ask that you give us at least 7 days’ notice. Please call us on 03 5348 2331 during business hours if you need to alter or cancel your appointment.
Cancellation fees are never any fun, however, as the booked time is reserved just for you with our amazing therapists, cancellations and late changes affects their hours and pay and incur costs to us as a small business. Therefore, any bookings cancelled or changed within 7 days will incur a 50% charge of treatment value. Cancellations or changes within 48 hours or without notice or no-shows will incur the full treatment fee.
If we can fill your booking with another client, we will not charge you a fee at all, the more notice we have the better the chance we have to fill that spot and reduce the fee for you.
Kindly leave a detailed voice message or send an email with your request if you were unable to talk to our reception staff directly. If you are cancelling, please include the booking date and time. If you wish to reschedule, please provide the booking date and time along with your preferred rescheduling date. Please note that if we cannot verify any previous contact history, we may be unable to process changes without incurring penalties.
If we can fill your booking with another client, we will not charge you a fee except for the payment processing fee that we are charged for processing your payment, the more notice we have the better the chance we have to fill that spot and reduce the fee for you.
REFUND REQUEST
A administration fee of $25 per person up to a maximum of $50 will be deducted from all refund requests to cover the cost of payment processing and the handling of refund.
PLEASE NOTE
- We cannot perform any treatments if you are in the first trimester of pregnancy. ‘Pregnancy massage’ and ‘Mums to be package’ can be booked if you are in 2nd or 3rd trimester.
- If you have compromised immune system, blood clots, or any serious medical conditions, kindly acquire a medical certificate from your doctor.
- Please arrive 10-15 minutes before your treatment starts to complete any formalities required. If you are late, we may shorten your session duration.
